CarrollWood Integrated Services LLC
Professional Services & Software for Growing Businesses
Professional Services & Software for Growing Businesses
Subscription terms, billing, cancellation, and acceptable use for CarrollWood Integrated Services LLC services and software.
Effective Date: June 11, 2026 | Last Updated: June 11, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and CarrollWood Integrated Services LLC ("we," "us," or "our"), a California limited liability company. By accessing our website, creating an account, or subscribing to any of our software products or professional services, you agree to be bound by these Terms.
If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity. In that case, "you" refers to the entity.
If you do not agree to these Terms, do not use our services.
CarrollWood Integrated Services LLC provides the following:
We reserve the right to modify, update, or discontinue any service or feature at any time, with reasonable notice to subscribers where practicable.
To use our subscription products, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.
You must be at least 18 years old and legally able to enter into binding contracts to create an account.
Subscription Basis: Our software products are offered on a recurring subscription basis. When you subscribe, you authorize CarrollWood Integrated Services LLC to charge your payment method on a recurring basis at the frequency and rate disclosed at the time of purchase (e.g., monthly or annually).
Automatic Renewal: Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You will receive advance notice of any material changes to your subscription price.
Payment Processing: All payments are processed by Stripe, Inc. on our behalf. By subscribing, you agree to Stripe's terms of service and authorize them to charge your designated payment method. CarrollWood Integrated Services LLC does not store your full payment card information on our systems.
Failed Payments: If a payment fails, we will attempt to notify you and may retry the charge. Access to the subscription may be suspended if payment cannot be collected after reasonable attempts.
Taxes: Subscription prices are exclusive of applicable taxes. You are responsible for any sales, use, or other taxes imposed by your jurisdiction.
You may cancel your subscription at any time through your account settings or by contacting us at [email protected]. Cancellation takes effect at the end of your current billing period. You will continue to have access to the service through the end of the paid period. We do not prorate or refund partial billing periods upon cancellation, except as described in Section 6.
New Subscriptions: If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial subscription payment by contacting us at [email protected]. Refund requests after 14 days are evaluated on a case-by-case basis at our discretion.
Renewal Charges: If you are billed for a renewal and contact us within 7 days of the charge requesting cancellation, we will issue a full refund and cancel the subscription. Refund requests after 7 days of a renewal charge are not guaranteed but may be considered based on circumstances.
Service Outages: If our services experience a material, prolonged outage (exceeding 72 consecutive hours) that is solely within our control, we will provide a prorated credit or refund for the affected period upon request.
Professional Services: Refund terms for professional services engagements are governed by the individual service agreement or statement of work for that engagement.
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
We reserve the right to suspend or terminate your account for violations of this section without refund.
All software, content, trademarks, and materials provided by CarrollWood Integrated Services LLC are owned by or licensed to CarrollWood Integrated Services LLC and are protected by applicable intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the applicable software product for your internal business purposes during the subscription term. No ownership rights are transferred.
You retain ownership of any data you input into our applications. You grant CarrollWood Integrated Services LLC a limited license to use that data solely to operate and improve the services you use.
Our applications may integrate with third-party platforms (such as QuickBooks Online, PayPal, Amazon, and others). These integrations are subject to the terms and policies of those third parties. CarrollWood Integrated Services LLC is not responsible for the availability, accuracy, or actions of third-party platforms. Changes to third-party APIs or policies may affect the functionality of our integrations, and we will make reasonable efforts to address such changes.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Our software applications are tools to assist with business operations. They are not a substitute for professional accounting, legal, or financial advice. We recommend that you review all outputs and consult qualified professionals for decisions based on financial data.
TO THE FULLEST EXTENT PERMITTED BY LAW, CARROLLWOOD INTEGRATED SERVICES LLC, ITS OFFICERS, MEMBERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless CarrollWood Integrated Services LLC, its officers, members, and employees from any claims, losses, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your use of our services, or your infringement of any third-party rights.
These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from or related to these Terms or our services shall be resolved in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts.
Before initiating formal legal proceedings, you agree to contact us at [email protected] and attempt to resolve the dispute informally for a period of 30 days.
We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and notify active subscribers by email at least 14 days before the changes take effect. Your continued use of our services after the effective date of updated Terms constitutes your acceptance. If you do not agree to the updated Terms, you may cancel your subscription before the effective date.
Entire Agreement: These Terms, together with our Privacy Policy and any applicable service agreement, constitute the entire agreement between you and CarrollWood Integrated Services LLC regarding our services and supersede all prior agreements.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
Waiver: Failure to enforce any provision of these Terms shall not be deemed a waiver of that provision.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations freely, including in connection with a merger or acquisition.
For questions about these Terms or to request support, contact us at:
CarrollWood Integrated Services LLC
San Francisco Bay Area, California